Returns & Cancellation Policy
Every order at Oshikatsu Unlimited is made to order. Each piece is carefully crafted to ensure it meets our standards and reflects your unique style.
Cancellation & Modify Order Policy
Card Skins
-
Free Cancellation Window: You can cancel your card skin order for free within 10 hours of placing it. To request a cancellation, email us at hello@oshikatsuunlimited.com as soon as possible.
-
Late Cancellation & Design/Size Changes: After 10 hours, a $3 fee will apply for cancellations. However, you may choose to modify the design or size instead (no fee). Please email us within 24 hours of your order to make changes.
-
Final Cutoff: After 24 hours, we can no longer cancel or modify your order, as production will already be in progress.
Shirts & Caps
Cancellation Window: You can only cancel shirt or cap orders within 1 hour of placing your order.
To cancel:
If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time within 1 hour of placing it.
If the option to cancel is no longer available, it means you’re outside the 1-hour window and the order cannot be cancelled or modified.
Return Policy
Because our products are made to order, we are unable to accept returns or exchanges. However, if you encounter any issues with your order, we’re here to help! For card skin support, please contact us at hello@oshikatsuunlimited.com. For tees and caps, reach out to contact@support.oshikatsuunlimited.com.
We handle concerns on a case-by-case basis and always strive to make things right. Your satisfaction means everything to us!
To avoid any issues, please double-check your order details—including design and sizing—before finalizing your purchase.
We appreciate your understanding and support. Thank you for choosing Oshikatsu Unlimited—we look forward to creating something special for you!